Deliver Perfect Customer Support Globally with Your Multilingual Content Localization Created in Help Scout Directly from Your Backend

You want to grow your business internationally and enhance user experience for your customer regardless of the language and geography. You want to translate your content but don’t want localization to slow you down. You want your customers to enjoy the simplicity of your Help Scout based content in different languages. You also want your teams and yourself to be able to focus on what you do best, without having to spend an enormous amount of time on translation tasks. That’s why you want smooth systems, processes and workflows to reduce stress and pressure for you and your teams. You want to make using your product easy for international users but you want to avoid going through extra loops with never-ending emails back and forth. You don’t want incredibly time-consuming processes to manage the work or huge integration fees before you even translate a single word and your experiments with machine translation (MT) were just laughable.

That’s where our Help Scout translation connector helps.

 

Help Scout Translation Integration – What’s in it for You: 

  • Streamlined translation projects creation process
  • Automatically collected content for translation and swift files exchange between Help Scout and TMS (Translation Management System)
  • Time-effective project management and workflow setup
  • Reduced manual steps and full control over the process
  • Automated translation delivery directly to Help Scout
  • Real-time preview and monitoring of translation jobs
  • Efficient quality checks, reviews and publishing
  • Delivering a user-friendly experience
  • Meeting your time-to-market while reducing translation costs
  • Increasing your ROI faster and cheaper
  • Say goodbye to email attachments, cloud drives, zip files full of exports and imports as well as long hours spent on tasks you and your team are not even supposed to do because you signed up for something totally different

If you want to know more about how Help Scout connected translation makes your life easier and helps your business grow internationally at the same time, we're happy to help.