Oracle Service Cloud Translation Integration

Seamlessly Deliver Customer Support in Different Languages with Your Multilingual Content Localization Created in Oracle Directly from Your Backend

You want to automate the translation of your cross-channel contact center and deliver fast, easy and cost-effective solutions in the languages your customers speak to enhance their user experience. You want to translate your content but don’t want localization to slow you down. That’s why you want smooth systems, processes and workflows to reduce stress and pressure for you and your teams. You want to make using your product easy for international users but you want to avoid going through extra loops with never-ending emails back and forth. You don’t want incredibly time-consuming processes to manage the work or huge integration fees before you even translate a single word and your experiments with machine translation (MT) were just laughable.

That’s where our Oracle Service Cloud translation connector helps.

Oracle Service Cloud Translation Integration – What’s in it for You: 

• Automated translation projects creation and simple workflow setup
• Streamlined files exchange between Oracle and Translation Management System (TMS)
• Limited manual tasks allowing your team to focus on what they do best
• Automated translation delivery directly to Oracle Service Cloud
• Real-time preview and monitoring of translation jobs
• Efficient process of the content’s quality checks, reviews and publishing
• Delivering enhanced cross-channel contact center user experience while reducing translation costs
• Increasing your ROI faster and cheaper
• Say goodbye to email attachments, zip files full of exports and imports as well as long hours spent on tasks you and your team are not even supposed to do because you signed up for something totally different